This privacy policy describes how our organization uses the personal data we collect from you when you use our website.

Data collection

Depending on your use of our services, we collect and process data as follows:

1. Direct E-mail

   When you contact us via e-mail to ask for support, send us questions, comments, or report a problem, we collect your name, e-mail address, message, e-mail transport headers, and other data as received by our e-mail servers.

   We use this data only to answer the queries we receive and typically delete the data shortly afterwards.

2. Website Usage

   When you visit our website, we collect:

   • The website from which you visited us from
   • The parts of our site you visit
   • The parts of our site that were visible to you
   • The parts of our site you interacted with
   • The date and duration of your visit
   • Your anonymized IP address (we remove 2 bytes on ingress)
   • Screen resolution
   • Your web browser type
   • Your device type
   • Your operating system type
   • Language of your browser
   • Country you are located in

   We use Matomo Analytics to process this usage data for statistical purposes, to better understand our customers, to improve our site and to recognize and stop any misuse.

   The data is programmatically anonymized before anyone can see it, and we regularly delete records older than 180 days. We respect your browser's Do Not Track setting and we will not track you if enabled. We do not use cookies to track you.

   You may choose to prevent this website from aggregating and analyzing the actions you take here by using the field below. However, this will affect only your current browsing session, because we do not use cookies.

    You are not opted out. Click to opt-out.
3. Contact Form

   When you use our online contact form, we collect:

   • Your e-mail address
   • Your message

   Similarly to direct e-mail, we use this data to answer your queries and typically delete the data shortly afterwards.

4. Newsletter Form

   When you use our newsletter subscription form, we collect:

   • Your e-mail address
   • The newsletter categories you are interested in

   We use this data to deliver you our newsletter and/or marketing e-mails, depending on your choice. You can unsubscribe anytime by clicking the link in the footer of our e-mails.

Your rights

We would like to make sure you are fully aware of all of your data protection rights. You are entitled to the following:

• The right to access

  You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification

  You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

• The right to erasure

  You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing

  You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing

  You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability

  You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Third party services we use

When you visit our websites, purchase our products and services, or contact us, we use the following third party services which may collect your personal data:

• Amazon Web Services
  Purpose: Technical infrastructure
  Lawful basis: Legitimate interest
  Data location: AWS DataCenter, Frankfurt, Germany
  Personal data collected: None
  AWS Privacy Policy
• CloudFlare
  Purpose: DNS, network security
  Lawful basis: Legitimate interest
  Data location: USA, EU
  Personal data collected: Log data, IP addresses, ...
  CloudFlare Privacy Policy
• ProtonMail
  Purpose: Encrypted business e-mail
  Lawful basis: Legitimate interest
  Data location: Switzerland
  Personal data collected: E-mail address, name, message, IP address, ...
  ProtonMail Privacy Policy
• BigMailer
  Purpose: E-mail marketing and newsletters
  Lawful basis: Explicit consent
  Data location: AWS DataCenter, North Virginia, USA
  Personal data collected: E-mail address, IP address, anonymized location, ...
  BigMailer Privacy Policy
• PayPal
  Purpose: Donations
  Lawful basis: Legitimate interest
  Data location: USA
  Personal data collected: Payment transactions details, IP address, geolocation, device type, ...
  PayPal Privacy Policy